{"id":10691,"date":"2024-10-17T07:56:36","date_gmt":"2024-10-17T07:56:36","guid":{"rendered":"https:\/\/novelis.io\/?post_type=business-cases&p=10691"},"modified":"2024-10-17T07:57:11","modified_gmt":"2024-10-17T07:57:11","slug":"automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus","status":"publish","type":"business-cases","link":"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/","title":{"rendered":"Automatisation des Commandes Client\u202f: Un Projet R\u00e9ussi pour Transformer les Processus"},"content":{"rendered":"","protected":false},"featured_media":10689,"template":"","categories":[107],"custom_tag":[353,87,90,79],"class_list":["post-10691","business-cases","type-business-cases","status-publish","has-post-thumbnail","hentry","category-cas-client","custom_tag-automation-fr","custom_tag-ia","custom_tag-rpa-fr","custom_tag-smartautomation"],"acf":{"secteurs_dactivite":["Energie et services publics (fr)"],"types_de_projet":["Smart Automation, RPA"],"summary":"Dans le cadre d\u2019un projet visant \u00e0 am\u00e9liorer la gestion des commandes Client, Novelis collabore avec Nexans, leader mondial dans le domaine du c\u00e2blage et des syst\u00e8mes \u00e9lectriques. Ce partenariat a pour but de renforcer la rapidit\u00e9 et l\u2019efficacit\u00e9 du traitement des commandes, via un processus automatis\u00e9 de lecture des commandes re\u00e7ues par email, pour les int\u00e9grer ensuite dans l\u2019ERP commercial. ","challenges_&_results_colomns":false,"challenges":"

Pour Nexans,<\/span> dans un contexte de r\u00e9duction des ressources ADV au niveau europ\u00e9en,<\/span> l<\/span>\u2019<\/span>objectif \u00e9tait <\/span>d\u2019acc\u00e9l\u00e9rer<\/span> le traitement des commandes <\/span>tout en <\/span>minimis<\/span>ant<\/span> les risques d<\/span>\u2019<\/span>erreurs humaines<\/span>, pour <\/span>maximiser l<\/span>\u2019<\/span>efficacit\u00e9 op\u00e9rationnelle. Jusqu<\/span>\u2019<\/span>\u00e0 pr\u00e9sent, la saisie manuelle des donn\u00e9es dans <\/span>l\u2019ERP<\/span> SAP<\/span> g\u00e9n\u00e9rait<\/span> des ralentissements significatifs <\/span>sur le temps global <\/span>de <\/span>prise en charge et d\u2019ex\u00e9cution <\/span>de commandes, ainsi qu\u2019un risque d\u2019erreur humaine. Nexans avait donc besoin d\u2019une solution pour automatiser la r\u00e9ception, la saisie, et l\u2019archivage des commandes afin d\u2019am\u00e9liorer l\u2019efficacit\u00e9 et r\u00e9duire <\/span>les d\u00e9lais pour le client<\/span>.<\/span><\/span>\u00a0<\/span><\/p>\n","realisations":"

Notre Solution\u202f: Une Automatisation sur Mesure<\/span><\/b>\u00a0<\/span><\/p>\n

Pour r\u00e9pondre \u00e0 ces besoins, nous avons d\u00e9ploy\u00e9 la solution FlexiCapture d\u2019ABBYY, en l\u2019int\u00e9grant de mani\u00e8re fluide avec les syst\u00e8mes existants de Nexans. Voici les principales composantes de notre solution\u202f:<\/span>\u00a0<\/span><\/p>\n

    \n
  1. Int\u00e9gration avec Exchange Server\u202f:<\/span><\/b> Cette \u00e9tape permet la lecture automatique des courriels entrants contenant les bons de commande, facilitant ainsi le processus de capture et de traitement des donn\u00e9es.<\/span>\u00a0<\/span><\/li>\n
  2. Param\u00e9trage de l\u2019outil Flexicapture, <\/span><\/b>permettant une analyse sur mesure des commandes client, et des contr\u00f4les r\u00e9f\u00e9rentiels avec les donn\u00e9es de l\u2019ERP. La solution est par ailleurs configur\u00e9e pour autoris\u00e9e une mont\u00e9e en comp\u00e9tence rapide de l\u2019outil sur de nouveaux formats de commande client, via l\u2019exploitation de fonctionnalit\u00e9s IA fournies dans l\u2019outil.<\/span>\u00a0<\/span><\/li>\n
  3. D\u00e9veloppement d\u2019un Connecteur SharePoint\u202f:<\/span><\/b> Pour une gestion optimale de l\u2019archivage des documents, nous avons d\u00e9velopp\u00e9 un connecteur permettant de stocker l\u2019ensemble des commandes trait\u00e9es par la solution, et d\u2019y acc\u00e9der par soci\u00e9t\u00e9, par ann\u00e9e, et par fournisseur.<\/span>\u00a0<\/span><\/li>\n
  4. Mise en place de l\u2019int\u00e9gration ERP<\/span><\/b>\u202f: Les commandes trait\u00e9es par la solution Flexicapture sont int\u00e9gr\u00e9es dans l\u2019ERP en exploitant une int\u00e9gration EDI Client d\u00e9j\u00e0 en place chez Nexans.<\/span><\/li>\n<\/ol>\n

    En automatisant la r\u00e9cup\u00e9ration, l<\/span>\u2019<\/span>extraction, et l<\/span>\u2019<\/span>int\u00e9gration des donn\u00e9es dans l<\/span>\u2019<\/span>ERP de Nexans, notre solution transforme les processus de commande en trois \u00e9tapes simples<\/span>\u202f<\/span>: <\/span>Traitement <\/span>du courrier \u00e9lectronique, <\/span>lecture et contr\u00f4le <\/span>des donn\u00e9es, et <\/span>envoi + archivage des <\/span>enregistrements. Gr\u00e2ce \u00e0 l\u2019utilisation de technologies telles que PowerShell, Exchange <\/span>Server, <\/span>ABBYY <\/span>FlexiCapture<\/span>, et C#, nous avons cr\u00e9\u00e9 un processus universel et adaptable, capable de g\u00e9rer tous les formats de commande.<\/span><\/span><\/p>\n","results":{"result":"

    R\u00e9duction significative du temps de traitement des commandes<\/span><\/b>\u00a0<\/span><\/p>\n

    Notre collaboration avec Nexans a permis de r\u00e9duire consid\u00e9rablement le temps n\u00e9cessaire au traitement des commandes. Alors que ce processus prenait autrefois beaucoup plus de temps, il est d\u00e9sormais automatis\u00e9 et v\u00e9rifi\u00e9, ne n\u00e9cessitant plus que quelques minutes par commande en moyenne.<\/span>\u00a0<\/span><\/p>\n

    L\u2019efficacit\u00e9 op\u00e9rationnelle a \u00e9t\u00e9 grandement am\u00e9lior\u00e9e, les erreurs humaines r\u00e9duites, et le temps gagn\u00e9 a pu \u00eatre r\u00e9allou\u00e9 \u00e0 des t\u00e2ches \u00e0 plus forte valeur ajout\u00e9e. Nexans peut ainsi traiter un volume plus important de commandes sans augmenter les ressources, optimisant ainsi ses performances globales.<\/span>\u00a0<\/span><\/p>\n

     <\/p>\n

    Une gestion efficace gr\u00e2ce \u00e0 l’automatisation<\/span><\/b>\u00a0<\/span><\/p>\n

    Chez Novelis, notre force r\u00e9side dans notre expertise combin\u00e9e en Automatisation Intelligente et en Traitement Intelligent des Documents (IDP). Nous avons la capacit\u00e9 de transformer des documents non structur\u00e9s en donn\u00e9es exploitables, ce qui enrichit notre approche globale de la gestion de l\u2019information.\u00a0<\/span>\u00a0<\/span><\/p>\n","2nd_column":"

    Nos Business Analysts apportent une vision strat\u00e9gique, proposant des solutions align\u00e9es sur les objectifs d’investissement et les architectures \u00e0 mettre en place. Ensemble, nous visons \u00e0 offrir des solutions qui non seulement r\u00e9pondent aux besoins imm\u00e9diats, mais qui sont \u00e9galement durables et scalables pour l\u2019avenir.<\/span>\u00a0<\/span><\/p>\n

     <\/p>\n

    De processus complexes \u00e0 une gestion efficace<\/span><\/b>\u00a0<\/span><\/p>\n

    Le partenariat avec Nexans illustre parfaitement comment l\u2019automatisation intelligente peut transformer des processus complexes et chronophages en flux de travail rationalis\u00e9s et efficaces. Nous sommes fiers d\u2019avoir accompagn\u00e9 Nexans dans cette d\u00e9marche d\u2019innovation, et nous restons engag\u00e9s \u00e0 fournir des solutions qui non seulement r\u00e9pondent aux attentes de nos clients, mais qui les d\u00e9passent en offrant des gains de productivit\u00e9 tangibles et mesurables.<\/span>\u00a0<\/span><\/p>\n

    Nous continuons de nous positionner en tant que partenaires strat\u00e9giques pour les entreprises cherchant \u00e0 exploiter les avantages de l\u2019automatisation et de la transformation digitale, en cr\u00e9ant des solutions sur mesure adapt\u00e9es \u00e0 leurs besoins sp\u00e9cifiques.<\/span>\u00a0<\/span><\/p>\n"},"added_value":{"title":"La valeur ajout\u00e9e de Novelis","image_section":{"title":"Notre expertise en Automatisation Intelligente","description":"

    Au travers de nos expertises en IA, RPA, NLP et OCR, nous sommes capables d\u2019accompagner nos clients pour d\u00e9livrer des projets d\u2019automatisation efficaces.<\/p>\n

    Il s\u2019agit alors de prendre en compte une vision g\u00e9n\u00e9rale de la technologie et ses apports afin de d\u00e9livrer une solution pertinente pour g\u00e9rer \u00e0 la fois les donn\u00e9es structur\u00e9es et non structur\u00e9es et ce toujours avec le souci d\u2019\u00eatre align\u00e9 avec la roadmap IT et d\u2019impacter la performance \u00e9conomique (ROI).<\/p>\n

    A nos robots logiciels, nous ajoutons \u00e9galement une expertise particuli\u00e8re dans la dimension \u00ab process mining \u00bb afin de permettre l\u2019identification rapide des processus et t\u00e2ches \u00e0 automatiser en priorit\u00e9. Nos Business Analysts compl\u00e8tent ce dispositif dans la capacit\u00e9 \u00e0 proposer une vision haute du potentiel de la technologie, les investissements \u00e0 mener, les architectures \u00e0 d\u00e9ployer et bien entendu le ROI attendu.<\/p>\n

    En savoir plus<\/a><\/p>\n","image":{"ID":10689,"id":10689,"title":"Image website - BC Nexans","filename":"Image-website-BC-Nexans.png","filesize":1417680,"url":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png","link":"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/image-website-bc-nexans-2\/","alt":"","author":"10","description":"","caption":"","name":"image-website-bc-nexans-2","status":"inherit","uploaded_to":10691,"date":"2024-10-10 09:30:39","modified":"2024-10-10 09:51:16","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/novelis.io\/wp-includes\/images\/media\/default.png","width":1067,"height":600,"sizes":{"thumbnail":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans-250x141.png","thumbnail-width":250,"thumbnail-height":141,"medium":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans-600x337.png","medium-width":600,"medium-height":337,"medium_large":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans-768x432.png","medium_large-width":640,"medium_large-height":360,"large":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png","large-width":640,"large-height":360,"1536x1536":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png","1536x1536-width":1067,"1536x1536-height":600,"2048x2048":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png","2048x2048-width":1067,"2048x2048-height":600,"1400x1400":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png","1400x1400-width":1067,"1400x1400-height":600,"preload_img":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans-30x17.png","preload_img-width":30,"preload_img-height":17}}}},"client":[3719]},"yoast_head":"\nAutomatisation des Commandes Client\u202f: Une transformation r\u00e9ussie des processus<\/title>\n<meta name=\"description\" content=\"Dans le cadre d'un projet visant \u00e0 am\u00e9liorer la gestion des commandes clients, Novelis a collabor\u00e9 avec Nexans, leader mondial des c\u00e2blages et syst\u00e8mes \u00e9lectriques.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automatisation des Commandes Client\u202f: Une transformation r\u00e9ussie des processus\" \/>\n<meta property=\"og:description\" content=\"Dans le cadre d'un projet visant \u00e0 am\u00e9liorer la gestion des commandes clients, Novelis a collabor\u00e9 avec Nexans, leader mondial des c\u00e2blages et syst\u00e8mes \u00e9lectriques.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/\" \/>\n<meta property=\"og:site_name\" content=\"Novelis innovation\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/novelis.io\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-17T07:57:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1067\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@novelis_io\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/\",\"url\":\"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/\",\"name\":\"Automatisation des Commandes Client\u202f: Une transformation r\u00e9ussie des processus\",\"isPartOf\":{\"@id\":\"https:\/\/novelis.io\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png\",\"datePublished\":\"2024-10-17T07:56:36+00:00\",\"dateModified\":\"2024-10-17T07:57:11+00:00\",\"description\":\"Dans le cadre d'un projet visant \u00e0 am\u00e9liorer la gestion des commandes clients, Novelis a collabor\u00e9 avec Nexans, leader mondial des c\u00e2blages et syst\u00e8mes \u00e9lectriques.\",\"breadcrumb\":{\"@id\":\"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/#primaryimage\",\"url\":\"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png\",\"contentUrl\":\"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png\",\"width\":1067,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/novelis.io\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Automatisation des Commandes Client\u202f: Un Projet R\u00e9ussi pour Transformer les Processus\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/novelis.io\/fr\/#website\",\"url\":\"https:\/\/novelis.io\/fr\/\",\"name\":\"Novelis innovation\",\"description\":\"Novelis innovation\",\"publisher\":{\"@id\":\"https:\/\/novelis.io\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/novelis.io\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/novelis.io\/fr\/#organization\",\"name\":\"Novelis innovation\",\"url\":\"https:\/\/novelis.io\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/novelis.io\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/novelis.io\/wp-content\/uploads\/2021\/12\/logo-1.png\",\"contentUrl\":\"https:\/\/novelis.io\/wp-content\/uploads\/2021\/12\/logo-1.png\",\"width\":479,\"height\":98,\"caption\":\"Novelis innovation\"},\"image\":{\"@id\":\"https:\/\/novelis.io\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/novelis.io\",\"https:\/\/x.com\/novelis_io\",\"https:\/\/www.linkedin.com\/company\/novelis-consulting\/\",\"https:\/\/www.youtube.com\/channel\/UCJ5eJR22n2GtfKaTWueWRPQ\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Automatisation des Commandes Client\u202f: Une transformation r\u00e9ussie des processus","description":"Dans le cadre d'un projet visant \u00e0 am\u00e9liorer la gestion des commandes clients, Novelis a collabor\u00e9 avec Nexans, leader mondial des c\u00e2blages et syst\u00e8mes \u00e9lectriques.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/","og_locale":"fr_FR","og_type":"article","og_title":"Automatisation des Commandes Client\u202f: Une transformation r\u00e9ussie des processus","og_description":"Dans le cadre d'un projet visant \u00e0 am\u00e9liorer la gestion des commandes clients, Novelis a collabor\u00e9 avec Nexans, leader mondial des c\u00e2blages et syst\u00e8mes \u00e9lectriques.","og_url":"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/","og_site_name":"Novelis innovation","article_publisher":"https:\/\/www.facebook.com\/novelis.io","article_modified_time":"2024-10-17T07:57:11+00:00","og_image":[{"width":1067,"height":600,"url":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@novelis_io","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/","url":"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/","name":"Automatisation des Commandes Client\u202f: Une transformation r\u00e9ussie des processus","isPartOf":{"@id":"https:\/\/novelis.io\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/#primaryimage"},"image":{"@id":"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/#primaryimage"},"thumbnailUrl":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png","datePublished":"2024-10-17T07:56:36+00:00","dateModified":"2024-10-17T07:57:11+00:00","description":"Dans le cadre d'un projet visant \u00e0 am\u00e9liorer la gestion des commandes clients, Novelis a collabor\u00e9 avec Nexans, leader mondial des c\u00e2blages et syst\u00e8mes \u00e9lectriques.","breadcrumb":{"@id":"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/#primaryimage","url":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png","contentUrl":"https:\/\/novelis.io\/wp-content\/uploads\/2024\/10\/Image-website-BC-Nexans.png","width":1067,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/novelis.io\/fr\/business-cases\/automatisation-des-commandes-client-un-projet-reussi-pour-transformer-les-processus\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/novelis.io\/fr\/"},{"@type":"ListItem","position":2,"name":"Automatisation des Commandes Client\u202f: Un Projet R\u00e9ussi pour Transformer les Processus"}]},{"@type":"WebSite","@id":"https:\/\/novelis.io\/fr\/#website","url":"https:\/\/novelis.io\/fr\/","name":"Novelis innovation","description":"Novelis innovation","publisher":{"@id":"https:\/\/novelis.io\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/novelis.io\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/novelis.io\/fr\/#organization","name":"Novelis innovation","url":"https:\/\/novelis.io\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/novelis.io\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/novelis.io\/wp-content\/uploads\/2021\/12\/logo-1.png","contentUrl":"https:\/\/novelis.io\/wp-content\/uploads\/2021\/12\/logo-1.png","width":479,"height":98,"caption":"Novelis innovation"},"image":{"@id":"https:\/\/novelis.io\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/novelis.io","https:\/\/x.com\/novelis_io","https:\/\/www.linkedin.com\/company\/novelis-consulting\/","https:\/\/www.youtube.com\/channel\/UCJ5eJR22n2GtfKaTWueWRPQ"]}]}},"_links":{"self":[{"href":"https:\/\/novelis.io\/fr\/wp-json\/wp\/v2\/business-cases\/10691"}],"collection":[{"href":"https:\/\/novelis.io\/fr\/wp-json\/wp\/v2\/business-cases"}],"about":[{"href":"https:\/\/novelis.io\/fr\/wp-json\/wp\/v2\/types\/business-cases"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/novelis.io\/fr\/wp-json\/wp\/v2\/media\/10689"}],"wp:attachment":[{"href":"https:\/\/novelis.io\/fr\/wp-json\/wp\/v2\/media?parent=10691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/novelis.io\/fr\/wp-json\/wp\/v2\/categories?post=10691"},{"taxonomy":"custom_tag","embeddable":true,"href":"https:\/\/novelis.io\/fr\/wp-json\/wp\/v2\/custom_tag?post=10691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}