{"id":9672,"date":"2024-11-12T10:50:50","date_gmt":"2024-11-12T10:50:50","guid":{"rendered":"https:\/\/novelis.io\/?post_type=business-cases&#038;p=9672"},"modified":"2026-04-08T09:11:35","modified_gmt":"2026-04-08T09:11:35","slug":"ramsay-sante-optimise-ses-operations-avec-novelis","status":"publish","type":"business-cases","link":"https:\/\/novelis.io\/fr\/business-cases\/ramsay-sante-optimise-ses-operations-avec-novelis\/","title":{"rendered":"Ramsay Sant\u00e9 Optimise ses Op\u00e9rations avec Novelis"},"content":{"rendered":"","protected":false},"featured_media":10826,"template":"","categories":[107],"custom_tag":[182,353,87,79,94],"class_list":["post-9672","business-cases","type-business-cases","status-publish","has-post-thumbnail","hentry","category-cas-client","custom_tag-ai-fr","custom_tag-automation-fr","custom_tag-ia","custom_tag-smartautomation","custom_tag-smartroby-fr"],"acf":{"secteurs_dactivite":["Sant\u00e9 (fr)"],"types_de_projet":["Solution - SmartRoby"],"summary":"C\u2019est en vue d\u2019accro\u00eetre de fa\u00e7on p\u00e9renne l\u2019efficacit\u00e9 op\u00e9rationnelle, d\u2019assurer une qualit\u00e9 de service et de diminuer les co\u00fbts et les d\u00e9penses non-justifi\u00e9es, que Ramsay Sant\u00e9 a fait appel \u00e0 Novelis pour assurer la mise en \u0153uvre d\u2019une solution d\u2019Automatisation Intelligente.","challenges_&_results_colomns":false,"challenges":"<p data-start=\"347\" data-end=\"769\">Ramsay Sant\u00e9, leader de l\u2019hospitalisation priv\u00e9e en France, a choisi Novelis pour l\u2019accompagner dans l\u2019am\u00e9lioration de son efficacit\u00e9 op\u00e9rationnelle. Cette collaboration vise \u00e0 simplifier les proc\u00e9dures complexes et \u00e0 \u00e9liminer les t\u00e2ches r\u00e9p\u00e9titives en int\u00e9grant des technologies avanc\u00e9es telles que l\u2019automatisation assist\u00e9e et non assist\u00e9e, le Traitement Intelligent des Documents (IDP) et l\u2019<span data-contrast=\"auto\"><a href=\"https:\/\/novelis.io\/fr\/expertises\/intelligence-artificielle-ia-generative\/\">l\u2019Intelligence Artificielle.<\/a><\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p data-start=\"771\" data-end=\"942\">Nos solutions aident Ramsay Sant\u00e9 \u00e0 lib\u00e9rer du temps pour les \u00e9quipes et permettent ainsi aux collaborateurs de se concentrer sur des t\u00e2ches \u00e0 plus forte valeur ajout\u00e9e.<\/p>\n","realisations":"<h4 data-start=\"972\" data-end=\"1050\">De l\u2019Atelier de Cadrage \u00e0 la Mise en Production : L\u2019Approche de Novelis<\/h4>\n<p data-start=\"1052\" data-end=\"1163\">Pour r\u00e9pondre aux besoins de Ramsay Sant\u00e9, nous avons mis en place une m\u00e9thodologie en trois grandes phases :<\/p>\n<ul data-start=\"1165\" data-end=\"1567\">\n<li data-section-id=\"1nycjac\" data-start=\"1165\" data-end=\"1293\">L\u2019organisation d\u2019ateliers de cadrage et de conception fonctionnelle pour identifier et qualifier les processus \u00e0 automatiser<\/li>\n<li data-section-id=\"17o7gxz\" data-start=\"1294\" data-end=\"1436\">La mise en \u0153uvre et le d\u00e9ploiement des automates conform\u00e9ment \u00e0 la description d\u00e9taill\u00e9e des processus, r\u00e9alis\u00e9e lors de la premi\u00e8re phase<\/li>\n<li data-section-id=\"i8eum8\" data-start=\"1437\" data-end=\"1567\">L\u2019accompagnement rapproch\u00e9 apr\u00e8s la mise en \u0153uvre pour garantir que les processus automatis\u00e9s fonctionnent de mani\u00e8re optimale<\/li>\n<\/ul>\n<p data-start=\"1569\" data-end=\"1693\">Afin de garantir la pr\u00e9cision de chaque \u00e9tape, une \u00e9quipe d\u2019experts a \u00e9t\u00e9 mobilis\u00e9e, utilisant notre plateforme SmartRoby.<\/p>\n<h4 data-section-id=\"lngf55\" data-start=\"2374\" data-end=\"2454\">R\u00e9duction des erreurs et gain de temps : les b\u00e9n\u00e9fices de l\u2019automatisation<\/h4>\n<p>L\u2019automatisation mise en place avec Novelis a apport\u00e9 une plus grande stabilit\u00e9 des processus et une meilleure efficacit\u00e9 des op\u00e9rations chez Ramsay Sant\u00e9.<\/p>\n<p>Tr\u00e8s rapidement, les b\u00e9n\u00e9fices se sont fait ressentir : les erreurs humaines diminuent, les processus gagnent en fiabilit\u00e9 et les \u00e9quipes retrouvent du temps pour des t\u00e2ches o\u00f9 leur expertise est indispensable.<\/p>\n<p>L\u2019automatisation agit ici comme un catalyseur : elle s\u00e9curise les op\u00e9rations tout en redonnant toute sa place \u00e0 l\u2019expertise humaine l\u00e0 o\u00f9 elle cr\u00e9e le plus de valeur.<\/p>\n<h4 data-section-id=\"xbrcmd\" data-start=\"3004\" data-end=\"3055\">Une performance durable pilot\u00e9e dans le temps<\/h4>\n<p data-start=\"3057\" data-end=\"3235\">Le succ\u00e8s de cette d\u00e9marche d\u2019automatisation se mesure sur le long terme, avec un suivi rigoureux du retour sur investissement pour garantir des gains de productivit\u00e9 durables.<\/p>\n<p data-start=\"3237\" data-end=\"3528\">Dans cette dynamique, nous assurons la surveillance continue et la maintenance des processus automatis\u00e9s afin de garantir des performances optimales. Le pilotage des indicateurs de performance permet de mesurer les impacts, d\u2019ajuster les trajectoires et d\u2019inscrire les gains dans la dur\u00e9e.<\/p>\n<p data-start=\"3530\" data-end=\"3678\">La qualit\u00e9 de service, la robustesse des solutions et l\u2019ad\u00e9quation aux besoins m\u00e9tiers restent au c\u0153ur de notre engagement aupr\u00e8s de Ramsay Sant\u00e9.<\/p>\n<h4 data-section-id=\"103p2nn\" data-start=\"3685\" data-end=\"3728\">Une dynamique d\u2019am\u00e9lioration continue<\/h4>\n<p data-start=\"3730\" data-end=\"3903\">Aujourd\u2019hui, cette transformation se poursuit avec de nouvelles automatisations en cours de conception, ciblant des cas d\u2019usage toujours plus sp\u00e9cifiques et \u00e0 fort impact.<\/p>\n<p data-start=\"3905\" data-end=\"4061\">L\u2019objectif reste inchang\u00e9 : accompagner Ramsay Sant\u00e9 dans l\u2019optimisation continue de ses op\u00e9rations, en combinant performance, fiabilit\u00e9 et valeur m\u00e9tier.<\/p>\n","results":{"result":"<h4 data-start=\"1716\" data-end=\"1778\">Une mont\u00e9e en puissance progressive de l\u2019automatisation<\/h4>\n<p data-start=\"1780\" data-end=\"1891\">Dans une premi\u00e8re phase, la feuille de route a permis l\u2019automatisation de <strong data-start=\"1854\" data-end=\"1881\">20 processus essentiels<\/strong>, dont :<\/p>\n<ul data-start=\"1892\" data-end=\"1959\">\n<li data-section-id=\"2leyrw\" data-start=\"1892\" data-end=\"1924\">12 dans le domaine financier<\/li>\n<li data-section-id=\"1nu7l0p\" data-start=\"1925\" data-end=\"1959\">8 li\u00e9s aux ressources humaines<\/li>\n<\/ul>\n<p data-start=\"1961\" data-end=\"2126\">Dans un second temps, cette dynamique s\u2019est fortement acc\u00e9l\u00e9r\u00e9e avec une extension du p\u00e9rim\u00e8tre, permettant d\u2019atteindre <strong data-start=\"2081\" data-end=\"2122\">50 processus strat\u00e9giques automatis\u00e9s<\/strong> :<\/p>\n<ul data-start=\"2127\" data-end=\"2207\">\n<li data-section-id=\"1gh4ypb\" data-start=\"2127\" data-end=\"2156\">24 en Ressources Humaines<\/li>\n<li data-section-id=\"d8gx2h\" data-start=\"2157\" data-end=\"2174\">20 en Finance<\/li>\n<li data-section-id=\"1fdooie\" data-start=\"2175\" data-end=\"2207\">6 li\u00e9s aux parcours patients<\/li>\n<\/ul>\n","2nd_column":"<p data-start=\"2209\" data-end=\"2263\">Derri\u00e8re ces chiffres, il y a une r\u00e9alit\u00e9 concr\u00e8te :<\/p>\n<ul data-start=\"2264\" data-end=\"2367\">\n<li data-section-id=\"1082uxa\" data-start=\"2264\" data-end=\"2295\">des op\u00e9rations plus fluides<\/li>\n<li data-section-id=\"1tertqc\" data-start=\"2296\" data-end=\"2320\">des d\u00e9lais ma\u00eetris\u00e9s<\/li>\n<li data-section-id=\"1n8ads8\" data-start=\"2321\" data-end=\"2367\">une capacit\u00e9 accrue \u00e0 absorber les volumes<\/li>\n<\/ul>\n"},"added_value":{"title":"La valeur ajout\u00e9e de Novelis","image_section":{"title":"SmartRoby : L'Intelligence Artificielle au Service de l\u2019Automatisation ","description":"<p><span class=\"TextRun SCXW24873499 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW24873499 BCX8\">N<\/span><span class=\"NormalTextRun SCXW24873499 BCX8\">otre Plateforme de Gouvernance d\u2019Automatisation<\/span> <a href=\"https:\/\/smartroby.com\/\"><span data-contrast=\"auto\">SmartRoby<\/span><\/a><span class=\"NormalTextRun SCXW24873499 BCX8\">\u00a0simplifie la gestion des processus automatis\u00e9s. Avec une interface intuitive et un<\/span><span class=\"NormalTextRun SCXW24873499 BCX8\"> recours \u00e0<\/span><span class=\"NormalTextRun SCXW24873499 BCX8\"> l\u2019Intelligence Artificielle, <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW24873499 BCX8\">SmartRoby<\/span><span class=\"NormalTextRun SCXW24873499 BCX8\"> facilite la planification, l&rsquo;ex\u00e9cution et l<\/span><span class=\"NormalTextRun SCXW24873499 BCX8\">\u2019orchestration <\/span><span class=\"NormalTextRun SCXW24873499 BCX8\">des processus automatis\u00e9s. <\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW24873499 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW24873499 BCX8\">Cette <\/span><span class=\"NormalTextRun SCXW24873499 BCX8\">plateforme <\/span><span class=\"NormalTextRun SCXW24873499 BCX8\">r\u00e9duit la complexit\u00e9 technique de l\u2019administration <\/span><span class=\"NormalTextRun SCXW24873499 BCX8\">des automates<\/span><span class=\"NormalTextRun SCXW24873499 BCX8\">, permettant aux \u00e9quipes m\u00e9tiers de g\u00e9rer <\/span><span class=\"NormalTextRun SCXW24873499 BCX8\">leurs processus tout en maintenant une gouvernance IT rigoureuse. <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW24873499 BCX8\">SmartRoby<\/span> <span class=\"NormalTextRun SCXW24873499 BCX8\">assure <\/span><span class=\"NormalTextRun SCXW24873499 BCX8\">une automatisation fluide et efficace, maximisant les b\u00e9n\u00e9fices et garantissant une transition harmonieuse<\/span><span class=\"NormalTextRun SCXW24873499 BCX8\"> vers un mode collaboratif entre les collaborateurs et les automates<\/span><span class=\"NormalTextRun SCXW24873499 BCX8\">.<\/span><\/span><span class=\"EOP SCXW24873499 BCX8\" data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/smartroby.com\/\">En savoir plus<\/a><\/p>\n","image":{"ID":9642,"id":9642,"title":"Idea 2 (5)","filename":"Idea-2-5.png","filesize":1441575,"url":"https:\/\/novelis.io\/wp-content\/uploads\/2022\/02\/Idea-2-5.png","link":"https:\/\/novelis.io\/fr\/business-cases\/mise-en-place-dune-strategie-digitale-pour-gagner-en-competitivite\/idea-2-5-2\/","alt":"","author":"5","description":"","caption":"","name":"idea-2-5-2","status":"inherit","uploaded_to":3748,"date":"2023-12-15 10:38:22","modified":"2023-12-15 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