{"id":5161,"date":"2020-08-09T10:46:14","date_gmt":"2020-08-09T10:46:14","guid":{"rendered":"https:\/\/novelis.io\/?post_type=in_the_press&p=5161"},"modified":"2022-03-23T10:46:59","modified_gmt":"2022-03-23T10:46:59","slug":"interview-en-contact-les-projets-dautomatisation-et-doptimisation-des-processus-ont-des-roi-qui-se-comptent-en-mois","status":"publish","type":"in_the_press","link":"https:\/\/novelis.io\/fr\/in_the_press\/interview-en-contact-les-projets-dautomatisation-et-doptimisation-des-processus-ont-des-roi-qui-se-comptent-en-mois\/","title":{"rendered":"Interview En-Contact : les projets d\u2019automatisation et d\u2019optimisation des processus ont des ROI qui se comptent en mois"},"content":{"rendered":"\n

Ce mois-ci, nous vous proposons de retrouver l\u2019interview de notre CEO Mehdi Nafe dans En-Contact, le magazine B2B de r\u00e9f\u00e9rence<\/a>, qui s\u2019int\u00e9resse aux sujets du Service Client, des Centres de Contacts<\/a> et de l\u2019Exp\u00e9rience Client.<\/p>\n\n\n\n

Nous avons eu le plaisir fin ao\u00fbt de pouvoir \u00e9changer avec Manuel Jacquinet<\/a>, r\u00e9dacteur en chef d\u2019En-Contact autour du sujet de l\u2019automatisation, de l\u2019optimisation des processus et plus g\u00e9n\u00e9ralement autour de notre vision du march\u00e9. Cette interview a aussi \u00e9t\u00e9 l\u2019occasion pour notre CEO d\u2019expliquer les raisons qui sont \u00e0 l\u2019origine de la cr\u00e9ation de Novelis, de revenir sur les diff\u00e9rences et les compl\u00e9mentarit\u00e9s entre des acteurs tels que Novelis et d\u2019autres acteurs du conseil et de l\u2019int\u00e9gration.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n


Comme vous aurez la possibilit\u00e9 de le lire, Novelis est pleinement engag\u00e9 aupr\u00e8s de ses partenaires, aupr\u00e8s de ses clients pour mener \u00e0 bien les diff\u00e9rents projets de transformation et faire du digital, une opportunit\u00e9 concr\u00e8te d\u2019efficacit\u00e9 \u00e9conomique au service des employ\u00e9s et des clients.<\/p>\n","protected":false},"featured_media":2370,"template":"","categories":[119],"custom_tag":[77,97,79],"class_list":["post-5161","in_the_press","type-in_the_press","status-publish","has-post-thumbnail","hentry","category-article-de-presse","custom_tag-automatisation","custom_tag-interview-fr","custom_tag-smartautomation"],"acf":{"externel_link":"","summary":"","filter_opacity":"70","subtitle":"","reading_time":"","authors":"","document_to_download":{"upload_a_file":false,"download_without_form":false,"file":false,"url":""}},"yoast_head":"\nInterview En-Contact : projets d\u2019automatisation des processus et ROI<\/title>\n<meta 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