Novelis is pleased to be a partner of NICE and its RPA solution. NICE has more than 15years of experience in the automation field, especially around the special needs around the contacts centers, the desktop automation. NICE has launched two years ago a virtual assistant called NEVA which is able to help and support the employees and their daily tasks.
Novelis is also part of the alpha program of NICE for the third year in a row. This program has the objective to participate to the evaluation of all the releases done by NICE. It’s also the opportunity for Novelis to share its points of view for the features, the needs identified in the different projects done.
Please find below our video with NICE as our partner :