Solution - SmartRoby / Healthcare
Ramsay Santé Optimizes Operations with Novelis
With the aim of sustainably increasing operational efficiency, ensuring service quality, and reducing unjustified costs and expenses, Ramsay Santé has enlisted Novelis to implement an Intelligent Automation solution.
The client's challenges and objectives
Ramsay Santé, a leading private healthcare provider in France, partnered with Novelis to enhance its operational efficiency. This collaboration aims to simplify complex procedures and eliminate repetitive tasks by leveraging advanced technologies such as attended and unattended automation, Intelligent Document Processing (IDP), and Artificial Intelligence.
Our solutions help Ramsay Santé free up time for their teams, enabling employees to focus on higher value-added activities.
Our achievements
From Scoping Workshops to Production: Novelis’ Approach
To address Ramsay Santé’s needs, we implemented a structured methodology across three key phases:
- Conducting scoping and functional design workshops to identify and qualify processes for automation
- Developing and deploying automation solutions based on detailed process definitions established during the first phase
- Providing close post-implementation support to ensure optimal performance of automated processes
To ensure accuracy and quality at every stage, a team of experts was mobilized, leveraging our SmartRoby platform.
Error Reduction and Time Savings: The Benefits of Automation
The automation implemented with Novelis has brought greater process stability and improved operational efficiency at Ramsay Santé.
Benefits were quickly realized: human errors decreased, processes became more reliable, and teams regained time to focus on tasks where their expertise is essential.
Automation acts as a true catalyst—securing operations while restoring the full value of human expertise where it matters most.
Sustainable Performance Over Time
The success of this automation initiative is measured over the long term, with rigorous ROI tracking to ensure sustainable productivity gains.
As part of this approach, we provide continuous monitoring and maintenance of automated processes to guarantee optimal performance. Performance indicators are closely tracked to measure impact, adjust trajectories, and sustain gains over time.
Service quality, solution robustness, and alignment with business needs remain at the core of our commitment to Ramsay Santé.
Continuous Improvement Momentum
Today, this transformation continues with new automations currently being designed, targeting increasingly specific and high-impact use cases.
The objective remains unchanged: to support Ramsay Santé in continuously optimizing its operations by combining performance, reliability, and business value.
Novelis added value
SmartRoby: AI-Driven Automation
Our SmartRoby Automation Governance Platform simplifies the management of automated processes. With an intuitive interface and AI capabilities, SmartRoby streamlines the planning, execution, and orchestration of automated processes.
This platform reduces the technical complexity of managing automations, empowering business teams to handle their processes while maintaining strong IT governance. SmartRoby ensures smooth, effective automation, maximizing benefits and enabling a collaborative transition between employees and automations.
