For a year now, the retail sector has evolved a lot to adapt to the new market constraints: increase of online purchases, security in stores, sanitary protocols to implement. Retailers have had to quickly find solutions to remain competitive and one of the factors that have allowed them to differentiate themselves is the speed with which they have changed their strategies thanks to new technologies such as automation.
The benefits of these technologies are involved at many levels in the retail sector and this is why almost 50% of retailers believe that automation is an asset in their strategy (JDN study).
The market related to retail automation, globally, is expected to reach $21 billion by 2026 (Allied Market Research). This growth is facilitated by several variables such as a store’s accessibility to AI, Machine Learning, robotics and prescriptive analytics.
The use of intelligent automation can help stores take care of daily operations. Here are some examples:
- Automate inventory level tracking and order management
- Automate sales promotions that require data collection and analysis
- Automate invoicing, price changes, accounts payable, receivables, etc.
- Provide real-time reports based on customer preferences and user behavior for a particular product or product features
Discover examples of tasks with high automation potential in Retail by downloading these RPA Use Cases applied to this sector.