Interview En-Contact: automation and process optimization projects have ROI that can be counted in months

This month, we invite you to read the interview of our CEO Mehdi Nafe of En-Contact in the French version https://en-contact.com/projets-dautomatisation-doptimisation-processus-metiers-ont-retours-investissements-se-comptent-mois-mehdi-nafe-novelis

En-contact is the leading B2B magazine which focuses on Customer Service, Contact Centers and Customer Experience.

At the end of August, we had the pleasure to discuss with Manuel Jacquinet, editor in chief of En-Contact, about automation, process optimization and more generally about our vision of the market. This interview was also an opportunity for our CEO to explain the reasons behind the creation of Novelis, and to go back over the differences and complementarities between players such as Novelis and other consulting and integration companies.

As you will have the opportunity to read, Novelis is fully committed to its partners and customers to carry out the various transformation projects and make digital a concrete opportunity for economic efficiency for employees and customers.

[Webinar] Boost the ROI of your RPA project

Online conference organized on Thursday, January 27 at 11am

Robotic process automation (Smart Automation / RPA*) has become a key lever for companies wishing to increase the operational efficiency of their processes. Indeed, the robotization of tasks is an essential step in the digital transformation of companies. It allows employees to refocus on business-generating tasks and on the customer experience.

Finally, by coupling RPA and AI technologies, companies are entering the era of hyperautomation, of Smart Automation.

However, the investment in RPA is often difficult to justify, especially when the organization has few processes to automate.

Novelis is addressing this issue by introducing SmartRoby, its turnkey Smart Automation as a Service platform.

During this webinar, discover how SmartRoby makes automation accessible to all organizations:

SmartRoby mechanically improves the ROI of your RPA projects by reducing your initial investment
SmartRoby accelerates adoption by giving the business the autonomy to supervise its automated processes

A few words on RPA and Smart Automation


RPA, a form of business process automation, aims at replicating the actions of the human user by a software robot. The robot will interact with the application interface (the company’s existing solutions) while respecting the same business rules and the same security rules in order to process data entry, extraction, manipulation and transformation operations, with the possibility for the robot to communicate with other IS applications.

Smart Automation combines RPA technology with AI technologies, allowing the robot to execute more complex processes based on Machine Learning and NLP.

Practical information :

  • Date and time: Thursday, January 27, 2022 from 11 a.m. to 12 p.m.
  • Online conference: Microsoft Teams

Watch the replay to discover the power of our platform!