Intelligent Automation

Today, many companies do not have the opportunity to exploit Intelligent Automation. Either because they don’t have enough knowledge on the subject, or because they haven’t yet taken the plunge, tested or realized a PoC.   

Large companies have a much greater opportunity to leverage this technology than smaller companies and this is not only due to their size but also to the urgent need for these entities to manage large volumes of documents, data and employees. It can be very difficult to manage everything manually and in this case Intelligent Automation becomes a real necessity. Whereas in the case of smaller organizations, the point is not blocking and they are not aware of the business value that it can bring them.   

Intelligent Automation or IPA (Intelligence Process Automation) represents RPA technology enriched by the powers of AI. Smart Automation = RPA + AI 

RPA – Robotic Process Automation – is “the set of tools and techniques for automating business processes”. It is a software robot capable of processing tasks by respecting the business rules implemented in these tasks.   

Novelis is a leader in the field of RPA. In this regard, we have : 

• An operational technology   
• Proven expertise (+200 automated processes)   
• Certified skills (+50 certified engineers)   
• A partnership with the best solutions on the market. Our R&D teams work in collaboration with major RPA editors, market leaders.   

Novelis is not just an integrator of RPA solutions, we are a partner that really impacts the functionality of the different vendors.    

Our teams have mastered all aspects of AI and have all the necessary skills to increase and enrich the automation of processes in traditional RPA with AI. 

We are implementing Intelligent Automation within the company: 

• We automate processes for the sales teams: a robot will assist our sales people by sharing information from different calls for tenders according to the field of expertise 
• We have also set up a robot capable of managing the entire payroll process, which allows our HR and administration team to get rid of this time-consuming task 

Some of our clients’ application cases: 

• Implementation of an OCR-based solution for data extraction from semi-structured documents 
• Use case of our Novy POM software solution for data extraction from invoices and supplier purchase orders 
• Implementation of an IDP (Intelligent Document Processing) solution to extract information from documents and process them via RPA robots 

In our R&D Lab, we are working on experiments on the classification of emails by category, which is very useful for a company that receives a lot of emails and then has to distribute them to the different departments, for example. 

To measure the operational impact of Intelligent Automation within companies, several cases are possible : First of all, for companies that do not have such solutions and that opt for in-house development of automation solutions, the loss of time is considerable, which increases the time to market and costs. Often these companies do not have the knowledge of the power of these technologies and how to use them to optimize their processes and improve the quality of their service.   

Then there is the case of companies that only use classic RPA to automate repetitive tasks based on clear and comprehensive business rules. They miss out on the automation of all tasks requiring human intelligence and use only a tiny fraction of the power of automation.   

And finally, companies that use Intelligent Automation, i.e. RPA combined with AI. They will be able to maximize their business process automation opportunities and thus benefit from all the advantages of Intelligent Automation: 

• Unstructured (contracts, emails, …), semi-structured (invoices, purchase orders, …) and structured (IS data) data processing. 
• Accurate and easily accessible information
• No more human errors   
• Standardized data processing   
• More time for employees who are freed from repetitive tasks with little added value    
• Faster processing of customer requests and better service quality
• A 24/7, year-round workforce   
• Customers are more confident in their partner: exchanges are simpler, faster and more relevant