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Interview En-Contact: automation and process optimization projects have ROI that can be counted in months

09/08/2020

This month, we invite you to read the interview of our CEO Mehdi Nafe of En-Contact in the French version https://en-contact.com/projets-dautomatisation-doptimisation-processus-metiers-ont-retours-investissements-se-comptent-mois-mehdi-nafe-novelis

En-contact is the leading B2B magazine which focuses on Customer Service, Contact Centers and Customer Experience.

At the end of August, we had the pleasure to discuss with Manuel Jacquinet, editor in chief of En-Contact, about automation, process optimization and more generally about our vision of the market. This interview was also an opportunity for our CEO to explain the reasons behind the creation of Novelis, and to go back over the differences and complementarities between players such as Novelis and other consulting and integration companies.

As you will have the opportunity to read, Novelis is fully committed to its partners and customers to carry out the various transformation projects and make digital a concrete opportunity for economic efficiency for employees and customers.

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