SmartAutomation – Page 4 – Novelis innovation

Stratégie Clients: the reference exhibition for customer relations

On March 29, 30 & 31, come and hybridize your customer relationship and reimagine the field of possibilities of intelligent automation with Novelis.
This reference event on customer relationship will allow professionals to go further in their reflections and to discover in a concrete way the contribution that automation, AI and RPA can have on a large number of companies.

Novelis will be present to showcase its expertise in customer relationship management.

285 exhibitors – 16,000 visitors – 200 conferences and solution workshops offered by experts

The Stratégie Clients exhibition is 3 intense days to optimize your customer relationship. The crisis of the Covid-19 has severely impacted all sectors of activity and the customer relationship has not been spared, it has been totally transformed: more hybrid, digital and agile.

Customer service has evolved a lot in the last few years. At a distance, the relationship is often governed by algorithms and voicebots and the need for more human relationship is felt.

The customer now wants to benefit from the efficiency and high availability of machines and at the same time from the sensitivity and finer appreciation of their requests by humans. Clearly, today’s customer wants a hybrid relationship to make the most of both worlds.

The customer strategy of companies must evolve at the same pace as the expectations of their customers and we believe that Artificial Intelligence and the automation of processes by robots is the solution.

This exhibition is the ideal moment for all those who wish to discover these new ways to hybridize customer relations, improve their uses, enrich their strategy, exchange with their peers and find innovative solutions.

Novelis expert in customer relations

As a Pure Player in business process efficiency, we use automation as a lever to boost call center productivity and improve the customer experience.

We support our customers in their intelligent business process automation projects with Smart Automation. We enable companies to transform the experience of their customers and employees.

To learn more: discover our Business Case “Automation at the service of the customer experience“

Conference at Supinfo – Intelligent automation at the service of all professions

As part of its IT Time conference cycle, the campus of Supinfo Paris, the school for IT experts, welcomes for the second time El Hassane Ettifouri, CIO of Novelis, Doctor in AI & Software Engineering and automation expert.

On Wednesday, March 16 at 5:15 p.m., El Hassane will be at the school to present a lecture (conference in French) on intelligent automation for all professions.

La Smart Automation (automation intelligente) or IPA (Intelligence Process Automation) represents RPA technology enriched by the powers of AI. Smart Automation = RPA + AI

On the conference agenda:

➡️Issues and knowledge of the RPA and Smart Automation domains
➡️Professions using RPA
➡️Existing technologies on the market
➡️Artificial intelligence applied to RPA
➡️Demonstration

[Webinar] Accelerate your Process Automation by 30% with Process Intelligence

Regardless of your industry, a process automation strategy remains complex and ROI can sometimes seem long to achieve. You must, among other things, select the right processes to automate and master them, then proceed to the automation phase and measure the impacts on your organization.

ABBYY, Blue Prism and Novelis offer a unified solution that combines process intelligence with intelligent automation for process exploration, optimization end-to-end monitoring of the automated processes on AWS.

This webinar will be an opportunity to present 3 detailed customer cases to discover the relevance and power of ABBYY process intelligence technology combined with Blue Prism digital workers.

Mehdi Nafe from Novelis will detail the exploration and optimization of a subscription process in the Savings sector, with measurable impacts related to the subscription volume or their unit cost.
Benoît Cayla from Blue Prism will give you an end-to-end demo on a real order to cash process (retail/manufacturing)
Pierre Hagot from ABBYY will describe how the implementation of the solution helps mitigate regulatory risk in the Finance sector.

Breakfast with Document Store – Everything you need to know about RPA

Hybrid event: Meet us at the Document Store showroom located at 29, rue de Lisbonne 75008 Paris or remotely in front of your screen (the link will be sent to you by email).

On Tuesday, March 8, 2022 at 8:30 am, Document Store invites you to a thematic breakfast on RPA / Smart Automation. Robotic process automation has become a key lever for companies looking to increase the operational efficiency of their processes.

Can you imagine being able to entrust your time-consuming and repetitive tasks to a robot while making your mechanical processes more reliable? That’s the promise of RPA.

As a partner of Document Store, we will be on site to share our expertise on the subject.

Amine Bentahir, Novelis Sales Director, and Alexandre Pope, Document Store Sales Director, will guide you through the discovery of RPA technology. Similar to a real “digital worker”, it is offered for the first time in SaaS mode, based on the number of hours of use.

A word about our partner Document Store

Document store is a technology integrator and solution generator, specializing in everything related to the equipment and functionality of the document chain in companies.

On the program of this hybrid “Tech Breakfast

8:30 am: Welcome of the participants
8:45 am: Introduction to the RPA topic and useful uses cases
9:30 am: Question and answer session

To register, we invite you to click directly on this link and to fill in the form at the bottom of the page.