Tag: AI

Stratégie Clients: the reference exhibition for customer relations

On March 29, 30 & 31, come and hybridize your customer relationship and reimagine the field of possibilities of intelligent automation with Novelis.
This reference event on customer relationship will allow professionals to go further in their reflections and to discover in a concrete way the contribution that automation, AI and RPA can have on a large number of companies.

Novelis will be present to showcase its expertise in customer relationship management.

285 exhibitors – 16,000 visitors – 200 conferences and solution workshops offered by experts

The Stratégie Clients exhibition is 3 intense days to optimize your customer relationship. The crisis of the Covid-19 has severely impacted all sectors of activity and the customer relationship has not been spared, it has been totally transformed: more hybrid, digital and agile.

Customer service has evolved a lot in the last few years. At a distance, the relationship is often governed by algorithms and voicebots and the need for more human relationship is felt.

The customer now wants to benefit from the efficiency and high availability of machines and at the same time from the sensitivity and finer appreciation of their requests by humans. Clearly, today’s customer wants a hybrid relationship to make the most of both worlds.

The customer strategy of companies must evolve at the same pace as the expectations of their customers and we believe that Artificial Intelligence and the automation of processes by robots is the solution.

This exhibition is the ideal moment for all those who wish to discover these new ways to hybridize customer relations, improve their uses, enrich their strategy, exchange with their peers and find innovative solutions.

Novelis expert in customer relations

As a Pure Player in business process efficiency, we use automation as a lever to boost call center productivity and improve the customer experience. 

We support our customers in their intelligent business process automation projects with Smart Automation. We enable companies to transform the experience of their customers and employees. 

To learn more: discover our Business Case “Automation at the service of the customer experience“

Conference at Supinfo – Intelligent automation at the service of all professions

As part of its IT Time conference cycle, the campus of Supinfo Paris, the school for IT experts, welcomes for the second time El Hassane Ettifouri, CIO of Novelis, Doctor in AI & Software Engineering and automation expert.

On Wednesday, March 16 at 5:15 p.m., El Hassane will be at the school to present a lecture (conference in French) on intelligent automation for all professions. 

La Smart Automation (automation intelligente) or IPA (Intelligence Process Automation) represents RPA technology enriched by the powers of AI. Smart Automation = RPA + AI

On the conference agenda:  

➡️Issues and knowledge of the RPA and Smart Automation domains 
➡️Professions using RPA
➡️Existing technologies on the market  
➡️Artificial intelligence applied to RPA
➡️Demonstration

Conference at Supinfo – AI for software engineering & AIDA, the artificial developer

Wednesday, November 24th at 5:30 pm, El Hassane Ettifouri, CIO of Novelis, PhD in AI and Software Engineering and expert in automation, will be at the Supinfo Paris school to present his conference (in french) about : AI for software engineering & AIDA, the artificial developer.

In our daily life, AI is present in many fields, from medicine to automotive and industry… AI itself is a very vast field gathering several subfields. In recent years we have seen great advances in AI and software engineering. 

Discover the conference program:  

➡️A few words on AI and Software Engineering 
➡️The alliance between AI and GL 
➡️Our Deep Transforming approach  
➡️The AIDA Artificial Developer 
➡️Demonstration

Discover the mini interview of El Hassane Ettifouri, given just before his conference.

See the interview

Novelis, sponsor of the European Big Data & AI reference event Paris 2021

On 28 & 29 September, come and unleash the full power of your data and re-imagine the realm of possibility of Artificial Intelligence with Novelis.

This leading European event on Big Data & Artificial Intelligence will allow professionals to go further in their thinking and to discover in a concrete way the contribution that Big Data & AI can have on a large number of businesses.

As a sponsor of the event, Novelis will welcome visitors on stand S25 in the Startup village to present its work and expertise in Artificial Intelligence.

A real innovation hub bringing together 150 exhibiting companies – 15,000 professionals – 50 media partners around 350 conferences and workshops

The result of the merger between two key tech events in France and Europe, Big Data Paris and AI Paris have become one and the same, given the close links between the Big Data and Artificial Intelligence markets.

This event dedicated to the advances in AI and Big Data has been concentrating for 10 years a set of quality contents thanks to the intervention of important actors of the sectors and the sponsorship of innovative companies, such as Novelis. Indeed, more than 150 companies representing Big Data & AI, large accounts as well as young companies and innovative start-ups, will be present to challenge each other during conferences and workshops on various subjects: feedback, expert courses, demonstrations of innovative solutions, current and future Tech-oriented sessions.

More than 15,000 professionals will also be present. This is a great opportunity to exchange with various profiles during networking, to create partnerships or to spot potential talents.

Artificial intelligence at the heart of the event’s challenges

Once again this year, the event will focus on Artificial Intelligence and it is on this point that Novelis will intervene and bring its expert view.

At Novelis we believe in scientific research to advance new technologies and for this we invest up to ¼ of our turnover in R&D. It is in this sense that our R&D Lab continues to make progress on disruptive technologies as part of our partnership with the AI Laboratory of the Ecole Polytechnique de Paris.

During a 30-minute conference, Mehdi Nafe, CEO of Novelis, and Abdelkader Rhouati, PhD Researcher and Software Architect, will speak about the challenges of Artificial Intelligence and its advances by presenting one of the works of our R&D Lab: AIDA (Artificial Intelligence for Development Assistant) – a smart-programming solution integrating AI & NLP.

–AIDA by the Novelis R&D Lab

What if 60% of your IT projects were automatically generated thanks to Artificial Intelligence? AIDA is the first squad of smart agents to support developers in their daily work.

The solution is capable of exchanging in natural language with developers to generate code and thus create applications.

Extract from the conference:

In this session, come and discover the first squad of smart agents to support developers in their daily work. Based on the model of an IT team, our specialised agents are materialised in micro-services to collaborate with developers and simplify their development tasks based on human language specifications. AIDA assists developers in four areas: application architecture, front-end development, back-end development and database development.