Automation is implemented at the corporate level to better support digital transformation. Discover in this white paper, co-authored with our partner Blue Prism, how to succeed in your automation project in just 7 steps.
What are the key steps to automation?
Define a vision and a strategy from the beginning
Adapt your organizational structure
Identify and select potential processes that can be automated
Adopt an industrial approach
Control the continuity of virtual agent activities
These seven interconnected factors allow the automation program to meet the objectives you have set. However, it must evolve as your business does, meet new needs and, as such, be regularly re-evaluated.
You don’t have to recreate the entire program, but make sure that its parameters are always in line with your business reality.